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Frequently Asked Questions

If your question isn’t addressed here, please do not hesitate to contact us!

Q. How can I make a reservation?
A. The best way to make a reservation is by filling out the reservation form.  You can also ask questions directly by emailing sara.cleland@gmail.com. Please include your name, phone number, room(s) requested, and the dates you plan to stay.

Q. How do we pay?
A. Families wishing to stay for an extended period of time must pay for 2 weeks up front. After the initial payment, families will be charged weekly. Payments can be made online using Paypal or via a Credit/Debit card.  If you like, you can also pay with a check made payable to Project Hope Ministries.

Q. Is there anyone on staff at the house?
A. Project Hope’s in-country coordinator will be at the house at least 3 days per week. Katha is available to assist with shopping, sight-seeing, and translating. She is fluent in both English and Spanish.